Zustimmung zu den Bedingungen
Durch den Zugriff auf und die Nutzung von 2GC CloudBridge ("Service") akzeptieren und stimmen Sie zu, an die Bedingungen und Bestimmungen dieser Vereinbarung gebunden zu sein. Wenn Sie nicht damit einverstanden sind, sich an das oben Genannte zu halten, nutzen Sie bitte diesen Service nicht.
Diese Nutzungsbedingungen ("Bedingungen") regeln Ihre Nutzung unserer Cloud-Plattform und verwandter Dienste. Durch die Nutzung unseres Services stimmen Sie diesen Bedingungen und unserer Datenschutzrichtlinie zu.
Dienstleistungsbeschreibung
2GC CloudBridge bietet Enterprise-Grade-Cloud-Infrastrukturdienste einschließlich:
Preise & Zahlungsbedingungen
Service Plans
We offer various service plans to meet different organizational needs. Current pricing and plan details are available on our website and may be updated from time to time.
- • Pricing is subject to change with 30 days notice
- • All fees are billed in advance
- • Taxes are additional where applicable
- • Unused credits expire after 12 months
Payment & Billing
Payment is due upon receipt of invoice. We accept major credit cards and bank transfers.
- • Late payments may result in service suspension
- • Refunds are provided per our refund policy
- • Disputed charges must be reported within 30 days
- • Service continues until account is terminated
Service Level Agreement (SLA)
Uptime Commitment
We commit to 99.9% uptime for our core services. Service credits are provided for downtime below this threshold.
- • 99.9% uptime = 8.76 hours downtime per year
- • Scheduled maintenance excluded from uptime calculation
- • Force majeure events excluded
- • Credits applied automatically for qualifying outages
Support Response Times
Support response times vary by plan and issue severity.
- • Critical issues: 2 hours
- • High priority: 4 hours
- • Medium priority: 24 hours
- • Low priority: 72 hours
User Accounts & Registration
Account Creation
- • You must provide accurate and complete information when creating an account
- • You are responsible for maintaining the security of your account credentials
- • You must be at least 18 years old to create an account
- • One account per person/organization is allowed
Account Responsibilities
- • You are responsible for all activities under your account
- • You must notify us immediately of any unauthorized use
- • You may not share your account credentials with others
- • You must comply with all applicable laws and regulations
Acceptable Use Policy
Permitted Uses
- • Legitimate business and personal use
- • Secure data transmission and storage
- • Integration with authorized third-party services
- • Development and testing activities
- • Compliance with applicable regulations
Prohibited Uses
- • Illegal activities or content
- • Malware distribution or hacking attempts
- • Spam or unsolicited communications
- • Violation of intellectual property rights
- • Attempts to disrupt service availability
Service Availability & Support
Uptime Commitment
We strive to maintain 99.9% uptime for our core services. However, we do not guarantee uninterrupted service availability.
- • Scheduled maintenance windows will be announced in advance
- • Emergency maintenance may occur without prior notice
- • Service credits may be provided for extended outages
Support Services
We provide support through multiple channels:
- • Email support: support@2gc.uk
- • Documentation and knowledge base
- • Community forums and discussions
- • Priority support for enterprise customers
Data & Privacy
Your privacy is important to us. Our data practices are governed by our Privacy Policy, which is incorporated into these Terms by reference.
Data Protection
- • We implement industry-standard security measures
- • Data is encrypted in transit and at rest
- • Regular security audits and assessments
- • Compliance with applicable data protection laws
Your Rights
- • Access and control your personal data
- • Request data correction or deletion
- • Export your data in standard formats
- • Opt-out of marketing communications
Intellectual Property
Our Rights
The Service and its original content, features, and functionality are owned by 2GC CloudBridge and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
- • Platform software and infrastructure
- • Brand names, logos, and trademarks
- • Documentation and technical content
- • API specifications and interfaces
Your Rights
You retain ownership of your data and content uploaded to our platform. You grant us a limited license to process your data for service provision.
- • Your uploaded data and content
- • Custom configurations and settings
- • User-generated content and feedback
- • Integration code and customizations
Limitation of Liability
To the maximum extent permitted by applicable law, 2GC CloudBridge shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.
Liability Limits
- • Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim
- • We are not liable for damages caused by third-party services or integrations
- • Force majeure events are excluded from liability
- • Some jurisdictions do not allow liability limitations
Termination
By You
You may terminate your account at any time by contacting our support team or using the account deletion feature.
- • Account deletion is permanent and irreversible
- • Data will be deleted within 30 days
- • Outstanding fees must be paid
- • Backup data may be retained for legal compliance
By Us
We may terminate or suspend your account for violations of these Terms or for other legitimate business reasons.
- • 30-day notice for non-violation terminations
- • Immediate termination for Terms violations
- • Data export assistance provided
- • Pro-rated refunds for prepaid services
Contact Information
Legal Inquiries
Email: legal@2gc.ru
Subject: "Terms of Service Inquiry"
Response Time: Within 5 business days
General Support
Email: support@2gc.uk
Documentation: Available in our help center
Community: Join our user forums
Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of material changes by:
- Posting updated Terms on our website
- Sending email notifications to registered users
- Displaying in-app notifications for significant changes
Last Updated: January 2025
Version: 1.0