Privacy Policy
Your privacy is our priority. Learn how we protect and handle your data.
Introduction
At 2GC CloudBridge, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cloud platform and related services.
By using our services, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.
GDPR Compliance
Your Rights Under GDPR
If you are located in the European Economic Area (EEA), you have specific rights under the General Data Protection Regulation (GDPR).
- • Right to access your personal data
- • Right to rectification of inaccurate data
- • Right to erasure ("right to be forgotten")
- • Right to data portability
- • Right to object to processing
- • Right to withdraw consent
Data Processing
We process your data based on legitimate interests, contract performance, and your consent.
- • Legal basis for processing is clearly defined
- • Data minimization principles applied
- • Cross-border transfers use appropriate safeguards
- • Data Protection Officer: privacy@2gc.ru
Cookies & Tracking
Types of Cookies We Use
- • Essential cookies: Required for basic functionality
- • Authentication cookies: Keep you logged in
- • Analytics cookies: Help us improve our service
- • Preference cookies: Remember your settings
Cookie Management
You can control cookies through your browser settings. Disabling certain cookies may affect service functionality.
- • Essential cookies cannot be disabled
- • Analytics cookies can be opted out
- • Cookie preferences can be changed anytime
- • Third-party cookies are limited
Information We Collect
Personal Information
- • Name and contact information
- • Email address and username
- • Organization details
- • Authentication credentials
- • Profile information
Technical Information
- • IP addresses and location data
- • Browser and device information
- • Usage analytics and logs
- • Performance metrics
- • Security event data
How We Use Your Information
Security & Authentication
To verify your identity, secure your account, and protect against unauthorized access.
Service Provision
To provide, maintain, and improve our cloud platform services and features.
User Management
To manage user accounts, permissions, and organizational structures.
Analytics & Improvement
To analyze usage patterns and improve our platform performance and user experience.
Communication
To send important updates, security notifications, and service announcements.
Compliance
To comply with legal obligations and enforce our terms of service.
Data Protection & Security
Security Measures
- End-to-end encryption for all data transmission
- Multi-factor authentication (MFA) support
- Regular security audits and penetration testing
- Secure data centers with 24/7 monitoring
Data Retention
- Account data retained while account is active
- Logs retained for 90 days for security purposes
- Backup data retained for 30 days
- Data deleted upon account termination
Data Sharing & Third Parties
We do not sell, trade, or otherwise transfer your personal information to third parties without your explicit consent, except in the following circumstances:
Service Providers
We may share data with trusted third-party service providers who assist us in operating our platform, conducting business, or servicing users, so long as those parties agree to keep this information confidential.
Legal Requirements
We may disclose your information when required by law or to protect our rights, property, or safety, or that of our users or the public.
Your Rights & Choices
Access & Portability
You have the right to access your personal data and request a copy in a portable format.
Correction
You can request correction of inaccurate or incomplete personal information.
Deletion
You can request deletion of your personal data, subject to legal retention requirements.
Restriction
You can request restriction of processing in certain circumstances.
Objection
You can object to processing based on legitimate interests or direct marketing.
Withdrawal
You can withdraw consent for processing based on consent at any time.
Complaints & Disputes
Filing a Complaint
If you believe we have not addressed your privacy concerns adequately, you have the right to file a complaint.
- • Contact our Data Protection Officer first
- • Provide detailed description of the issue
- • Include relevant documentation
- • We will respond within 30 days
Supervisory Authorities
EU residents may also file complaints with their local data protection authority.
- • Contact your national DPA
- • Provide evidence of our response
- • DPA will investigate the matter
- • We will cooperate fully with authorities
Contact Us
Privacy Questions
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: info@2gc.app
Address: 2GC CloudBridge Privacy Team
Response Time: Within 30 days
Data Protection Officer
For EU residents or GDPR-related inquiries, you can contact our Data Protection Officer:
Email: dpo@2gc.app
Subject Line: "GDPR Inquiry"
Response Time: Within 72 hours
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Displaying in-app notifications for significant changes
Last Updated: January 2025
Version: 1.0